FAQs
What is Haaty?
Haaty is India’s Curated Digital Bazaar, bringing together thoughtfully selected clothing, jewellery and accessories. Every product is curated with care, with a focus on quality, details and the joy of discovery.
How do I shop on Haaty?
Browse Haaty’s collections, discover a product you like, add it to your cart and proceed to checkout. Complete your payment to place your order.
What payment methods does Haaty accept?
Haaty accepts UPI, credit cards, debit cards and net banking. All Haaty orders are prepaid and must be paid for in full at the time of purchase.
How will I know if my Haaty order is confirmed?
Once your order is successfully placed, you will receive an order confirmation on your registered email address. The confirmation will include your order and purchase details.
Can I cancel my Haaty order?
No. Orders cannot be cancelled once they have been placed. Please refer to Haaty’s Order Policy for complete details.
Can I return or exchange my Haaty order?
No. Haaty does not offer returns or exchanges. Our products are thoughtfully handpicked and carefully quality-checked before dispatch. To maintain our hygiene and quality standards and to ensure that the products sold to our customers have not previously been used, worn or handled after sale, we do not accept products back into our collection once they have been sold.
We recommend reviewing the product details carefully before placing your order and please refer to Haaty’s Order Policy for complete information.
How long does Haaty delivery take?
Haaty delivers across serviceable locations in India. Delivery timelines may vary depending on your location, the find ordered and other delivery-related factors.
Please refer to Haaty’s Shipping Policy for more details.
Can I track my Haaty order?
Yes. Once your order has been shipped, you will receive tracking details through WhatsApp.
What should I do if I receive the wrong or damaged find?
If you receive a wrong or damaged product, contact Haaty at support@haaty.in with your order number and details of the issue. Our team will review the matter and assist you in accordance with the applicable policy.
Can I change my delivery address after placing an order?
No. The delivery address cannot be changed once an order has been placed. Please review your delivery details carefully before completing your purchase.
What happens if a Product is sold out?
Some Haaty Products are available in limited quantities and may not be restocked once sold out. If a product is unavailable, you can explore other products across Haaty’s collections.
How can I contact Haaty?
For questions about Haaty, products or your order email us at support@haaty.in. For order-related queries, please include your order number so our team can assist you faster.
Thoda Kam FAQs
What is the Thoda Kam on Haaty?
Thoda Kam is a feature by Haaty that gives you the opportunity to unlock a lower price on selected eligible products.
How does Thoda Kam work on Haaty?
On an eligible product, tap “Try your price” to reveal a lower price offered by Haaty. You can choose “Take Best Price” to accept the offered price or select “I’ll Think About It” to exit Try Your Price mode.
You can use the “Try Your Price” feature a maximum of three times per product.
What happens when I tap “Take Best Price”?
The product will be added to your cart at the accepted price. You can then proceed to checkout and complete your purchase.
What happens if I choose “I’ll Think About It”?
"Try Your Price” mode will close, and the product will not be added to your cart at the offered price.
Is the "Try Your Price" price lower than the listed price?
Yes. For eligible finds, the "Try Your Price" feature reveals a price lower than the listed price.
How many times can I use "Try Your Price" feature?
You can use the Thoda Kam feature a maximum of three times per eligible product.
Can I use "Try Your Price" feature on every Haaty product?
No. "Try Your Price" is available only on selected eligible products. Visit the Thoda Kam Corner to discover products with the "Try Your Price" option.
Does using "Try Your Price" reserve a product for me?
No. Using "Try Your Price" does not reserve or hold a product. Availability is subject to stock at the time you place your order.
Can I use another discount or coupon with the "Try Your Price" price?
Unless specifically stated otherwise, the "Try Your Price" price cannot be combined with other discounts, promotional codes or offers.ew.
